ISO29001 a QUALITY MANAGEMENT SYSTEM for OIL and GAS

TECHNICAL ISO/TS
SPECIFICATION 29001
First edition 2003-09-15
Petroleum, petrochemical and natural gas industries — Sector-specific quality management systems — Requirements for product and service supply organizations
Industries du pétrole, de la pétrochimie et du gaz naturel — Systèmes de management de la qualité spécifiques au secteur — Exigences pour les organismes de fourniture de produits et services

ISO

Reference number ISO/TS 29001:2003(E)

© ISO 2003

ISO/TS 29001:2003(E)
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ISO/TS 29001:2003(E)
Contents Page
Foreword v
Introduction vi
0.1 General vi
0.2 Process approach vii
0.3 Relationship with ISO 9004 viii
0.4 Compatibility with other management systems ix
0.5 Goal of this Technical Specification ix
1 Scope 1
1.1 General 1
1.2 Application 1
1.2.1 Application — Supplemental 2
2 Normative references 2
3 Terms and definitions 2
3.1 Terms and definitions for the petroleum, petrochemical and natural gas industries 2
4 Quality Management System 4
4.1 General requirements 4
4.2 Documentation requirements 5

4.2.1 General 5
4.2.2 Quality manual 5
4.2.3 Control of documents 6
4.2.4 Control of records 6
5 Management responsibility 7
5.1 Management commitment 7
5.2 Customer focus 7
5.3 Quality policy 7
5.3.1 Quality policy — Supplemental 7
5.4 Planning 8
5.4.1 Quality objectives 8
5.4.2 Quality management system planning 8
5.5 Responsibility, authority and communication 8
5.5.1 Responsibility and authority 8
5.5.2 Management representative 8
5.5.3 Internal communication 9
5.6 Management review 9
5.6.1 General 9
5.6.2 Review input 9
5.6.3 Review output 10
6 Resource management 10
6.1 Provision of resources 10
6.2 Human resources 10

6.2.1 General 10
6.2.2 Competence, awareness and training 10

6.3 Infrastructure 11
6.4 Work environment 11
7 Product realization 12
7.1 Planning of product realization 12
7.1.1 Planning of product realization — Supplemental 12
7.2 Customer-related processes 12
) ISO 2003 — All rights reserved